Help Yourself and Help Us to Help You
Please - Please - Please
- Please read this page if you have not yet read it before.
- Please read carefully the FAQs and articles we have written. We have tried very hard to be precise and clear. A quick skim and then trying to guess the rest will only get you into trouble and receive zero sympathy from us.
Use the Knowledgebase search facility to find detailed answers to your questions at any time - day or night. See this link for details on how to make best use of it. (The link only works once you are logged/signed in).
Help Us to Help You
Where the Knowledgebase does not provide the solution, please open a Support Ticket on this site and send us the details of your problem.
To submit a Ticket you need to log in to this site. If you do not already have a Support Account, please email use to open one for you.
One big advantage of the Ticketing system is that we thereby capture the details of your problem and the subsequent solution, allowing us to turn it into a Knowledgebase article and thereby benefit others - as well as you when you next have the same problem.
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